Concierge

[pic] INSTITUTE OF HOTEL MANAGEMENT AURANGABAD, INDIA ENHANCING CONCIERGE SERVICES IN TAJ BENGAL Aakarsh Bhargava(H-15001) Biswadeep Chowdhury (H-15021) Submitted in fulfilment of the requisite for B.A. (Hons.) in Hotel Management UNIVERSITY OF HUDDERSFIELD, U.K. 2009 2010 DISCLAIMER The study contained herein is in no way to be construed as recommendation by the behave of Hotel Management, Aurangabad, India, for laying down each industry standards or as any(prenominal) kind of aim to be adopted by or be bounden upon any member of the hospitality industry. DECLARATION We declare that this formulate is the expiration of my own collective efforts and that it conforms to university, departmental and course regulations regarding cheating and plagiarism. No material contained within this chuck has been used in any other submission, by the authors, for an donnish award. Students bring in: Date: 17th April, 2010. Aakarsh Bhargava (H-15001).

Biswadeep Chowdhury (H-15021). ACKNOWLEDGEMENTS We would contract to simplely thank Mr. Satish Jayaram, the Principal, plant of Hotel Management, Aurangabad, Chef Hemant Gokhale, our Project Guide, Mr. Anand Iyengar, Faculty, Module Leader, and Mrs. Tanushree Sinha, for their valuable guidance and support in the compilation of this work. We are pleasurable to Ms.Adrita Banerjee, Manager Learning & Development, Taj Bengal, Kolkata, for her cooperation and hike during the course of this project. We are extremely indebted to Mr.Vikas Parimoo, wait mathematical function Manager, Taj Bengal, Kolkata, Mr.Pritam Chatterjee & Ms.Neha Bose, Assistant Front Office Manager, Taj Bengal Kolkata for his valuable inputs and views during this project. We would also like to extend our sincere gratitude towards Mr. David Aaron,...If you necessity to get a full essay, order it on our website: Ordercustompaper.com

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